Dennis Salotti

• Building a mature supplier relationship management programme across key suppliers and categories, from designing a voice-of-supplier survey to running it with a third-party partner, to give you a repeatable model you can launch in your own organisation
• Aggregating feedback from CROs, IRT providers and other key suppliers into one sponsor-level view, revealing how vendors really see you and what drives sponsor-of-choice status, so you can win priority access to the best teams and capacity
• Turning survey insights into action by embedding results into KPIs, supplier differentiation, relationship investment decisions and executive steering committees, ensuring feedback drives measurable improvements in performance and governance

Vote on the motion before and after the debate as experienced outsourcing leaders argue the benefits and drawbacks of full-service outsourcing versus functional service providers. Audience questions, rebuttals, and live polling will help shape the discussion and determine the winning side.

• Comparing the models to explore the trade-offs between full-service outsourcing and functional service providers across cost, flexibility, expertise, and oversight
• Challenging assumptions through audience questions, live polling, and rebuttals that test both sides of the argument
• Learning from real-world experience as practitioners share lessons learned from implementing and managing both outsourcing approaches
• Audience members will vote before and after the debate, with the side that changes the most minds declared the winner